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Billing for Phantom Care

Medicaid
Senior Director of Strategic Alliances
LexisNexis Risk Solutions - Government

A North Carolina healthcare provider has been charged for orchestrating a Medicaid fraud scheme that resulted in millions of dollars in improper payments for services that were never rendered. According to the North Carolina Attorney General’s Office and the U.S. Department of Health and Human Services Office of Inspector General (HHS-OIG), the defendant submitted false Medicaid claims for behavioral health and diagnostic services billed under stolen or misused patient identities.

Investigators allege that the provider billed North Carolina Medicaid for treatments that either never occurred or were grossly misrepresented, including inflated service durations and duplicative claims for the same patient on the same day. In some instances, patient information was used without the individual’s knowledge, while other claims relied on fabricated encounter records to justify reimbursement.

The scheme came to light after Medicaid program integrity teams identified abnormal billing patterns, including unusually high volumes of services per beneficiary, repeat claims submitted in short timeframes, and inconsistencies between claims data and patient records. Advanced analytics also flagged overlapping provider identifiers and billing codes that deviated sharply from peer norms.

Further investigation revealed that several beneficiaries whose identities were used had no recollection of receiving the billed services. Some were unaware they were even enrolled in Medicaid during the periods in question. Authorities also identified gaps in documentation and falsified treatment notes used to support reimbursement claims.

“This case underscores the serious consequences of exploiting healthcare programs designed to serve vulnerable populations,” said North Carolina Attorney General Josh Stein. “Medicaid fraud not only wastes taxpayer dollars, it undermines trust in systems meant to provide care to those who need it most.”

Officials emphasized that Medicaid programs remain attractive targets for fraud due to high transaction volumes, complex eligibility rules, and reliance on self-reported provider data. The case highlights the growing importance of analytics-driven oversight, cross-provider monitoring, and identity verification to detect billing abuse earlier and reduce improper payments.

The defendant faces multiple counts of Medicaid fraud, false claims, and identity misuse, and could be required to pay full restitution if convicted.

Today’s Fraud of the Day is based on reporting from the North Carolina Attorney General’s Office and the U.S. Department of Health and Human Services Office of Inspector General regarding Medicaid billing fraud.

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