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Phantom Patients, Real Payouts

Phantom Patients, Real Payouts

Medicaid
Senior Director of Strategic Alliances
LexisNexis Risk Solutions - Government

A Delaware behavioral health provider has been sentenced to eight years in prison for orchestrating a multimillion-dollar Medicaid billing scheme that exploited vulnerable populations and overwhelmed the state’s oversight systems. According to the Delaware Department of Justice’s Medicaid Fraud Control Unit (MFCU) and the U.S. Department of Health and Human Services Office of Inspector General (HHS-OIG), the provider submitted thousands of false claims for therapy sessions that never occurred.

Investigators found the clinic’s electronic health records were filled with cut-and-paste session notes, identical timestamps, and billing entries for patients who were deceased, incarcerated, or had relocated out of state. In some cases, the provider billed for simultaneous appointments at multiple locations—an impossibility given staffing records.

The scheme was uncovered after a whistleblower therapist alerted authorities to irregular scheduling logs, forged patient signatures, and pressure from management to “maximize sessions.” Forensic analysis later confirmed the clinic had submitted more than $3.4 million in fraudulent claims over three years.

“This was a systematic betrayal of trust,” said Delaware Attorney General Kathy Jennings. “Fraudulent providers not only steal from taxpayers but also jeopardize access to care for patients who truly need it.”

In addition to prison time, the defendant was ordered to pay restitution, forfeit luxury vehicles purchased with Medicaid funds, and is permanently excluded from all federal healthcare programs. The case has led the Delaware MFCU to enhance its fraud analytics system with cross-agency data matching and artificial intelligence tools that flag impossible billing patterns in real time.

Officials say the case serves as a warning to healthcare providers across the region: data doesn’t lie—and digital footprints tell the story.

Today’s Fraud of the Day is based on reporting from the Delaware Department of Justice and Delaware Online regarding Medicaid billing fraud in 2025.

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